Privacy Policy

Privacy Policy

Effective date: June 9, 2023
Last updated: January 25, 2024

Respecting your privacy is of the utmost importance to TIBO, owner of the website (this service).
The privacy policy aims to inform you of the practices adopted regarding the personal or information about you that we collect, use, or process.

Automatically exchanged data

When you access this service, your computer and our server automatically exchange data. This exchange is necessary for the server to transmit a file compatible with the computer equipment you are using.
The exchanged data includes:
  • Identification of your internet service provider.
  • Your IP address (a digital address that allows precise location of a computer connected to the internet, for example:
  • The type of browser (e.g., Chrome, Safari, Firefox, Explorer) and operating system (e.g., Windows, Mac OS) you are using.
  • The pages you visit.
  • The date and time you access these pages.
  • The address of the referring site if you access this site from another website.

Most of the information automatically transmitted between computers does not allow your identity to be known. They are only collected due to technological requirements inherent in internet browsing.

TIBO retains this data for statistical purposes. They are used to count the number of visits, identify the most visited pages, the technology used by visitors, the addresses of referring sites, and the country of origin of visitors.

Use of cookies

Cookies are used to facilitate navigation on the pages of this service. These cookies do not allow personal information about you to be collected. You can configure your browser at any time to block cookies.

However, this action may deprive you of certain functions offered on the site. If you are using a computer in a public place or sharing a computer with other users, be sure to clear your browsing history before ending each session.

Use of Google Analytics

TIBO uses Google Analytics, a web audience measurement tool, on this site.

Using cookies, Google Analytics collects information about your navigation on this site, which is stored on servers located mainly in the United States. Google may disclose this information to third parties in case of legal obligation or when these third parties process data on its behalf.

The information collected by the tool includes, for example, the pages you view, the date, time, duration, and frequency of your visits, as well as the links you click on. The type of operating system of your computer, the language of your computer, the name of your internet service provider, and your geographical location (region) are also part of the collected information. Your IP address is also collected, but it is anonymized (truncated) to ensure the confidentiality of the information about you. Anonymizing an IP address prevents the identity of an internet user from being known through it.

Google Analytics only uses the collected information to produce statistics and reports on navigation on this site, which allows TIBO to improve its electronic service provision. Google will never associate the information collected on this site with any other data it holds.

If you wish, you can prevent Google Analytics from storing information about your navigation by installing the browser add-on for disabling Google Analytics on your computer.

Personal and confidential information

The different forms we use ensure that personal or confidential information about you is shared between the different partners of the service. These partners will ensure the confidentiality of this information in accordance with applicable laws.

By using this service, you consent to the following information being exchanged between the service and our partners:

  • Information about you that you have provided (such as your name, first name, email address, phone number, company name, and uploaded files);
  • Your marketing preferences (such as whether you would like to receive newsletters from us);
  • Other information you provide (such as your messages or comments).

Use of Collected Information

Your personal data and information are used for the purposes described in this section:

  • Managing our relationship with you;
  • Personalizing the delivery of our products and services;
  • Collecting job applications;
  • Preventing fraud or managing risks;
  • Providing support and after-sales service for our products and services.


We will send marketing communications using the data you have provided to us if you have made a purchase from us or have expressed a genuine interest in making a purchase, and if you have not opted out of receiving marketing communications, to the extent permitted by applicable laws.

You can ask us to stop sending you marketing communications at any time by clicking on the unsubscribe link found at the bottom of each communication sent.

If you choose to no longer receive marketing communications, we will continue to carry out other relevant activities using your personal information, including sending non-marketing messages, such as a confirmation of receiving a communication from you.

Compliance with the Law

We use your personal information when we believe it is necessary or appropriate to comply with applicable laws, legitimate requests, and legal proceedings, including responding to subpoenas or requests from government authorities.

Compliance, Fraud Prevention and Security

We use your personal information when we believe it is necessary or appropriate to:

  • Enforce the terms governing our products and services;
  • Protect our rights, privacy, security, or property, yours or others’;
  • Protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.

Disclosure of Information

Your personal data may be disclosed as described in this section.

Service providers

We may engage external companies and third parties to administer and provide services on our behalf, such as customer service or marketing services.

Compliance with Laws, Protection, and Security

The Company may disclose information about you to the government, law enforcement officials, or private parties as required by law, and disclose and use such information when we believe it is necessary or appropriate to:

  • Comply with applicable laws, legitimate requests, and legal proceedings, including responding to subpoenas or requests from government authorities;
  • Enforce the terms governing our products and services;
  • Protect our rights, privacy, security, or property, yours or others’;
  • Protect against fraudulent, harmful, unauthorized, unethical, or illegal activities, investigate them, and deter them.

Business Transfers

The Company may sell or transfer a portion or all of its business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization, or sale of assets in bankruptcy, in which case we will make reasonable efforts to require the recipient to comply with this Privacy Policy.

To Other Parties with Your Consent or to Perform a Contract with You

The Company may transfer your personal information to any third party not covered by the other categories listed above if you give us permission, or with whom you have entered into a contract under which we are required to transfer your personal information to that party to perform that contract.

Data retention

The Company retains personal information for as long as necessary to:

  • Provide its products and services;
  • Comply with legal obligations;
  • Resolve disputes;
  • Access a candidate database;
  • Enforce the terms of any agreements we may have with you.

You can contact us at the provided contact information to obtain additional information about our data retention practices related to the Service.

Data security

All personal information and other data are stored on servers in Canada with high-security safeguards, protected against improper use and access by unauthorized persons. We endeavor to maintain the necessary physical, administrative, and technical security measures at our offices and information storage centers.

Despite our diligence and safeguards, like most companies, we cannot guarantee that our safeguards will be flawless. In all cases of phishing or identity theft, we act quickly to mitigate the risks and inform you when there is a real risk of significant harm or when required by any law.

Your rights and choices

Choose not to provide your personal information

You can choose not to provide us with your personal information. If you decide not to provide the requested information, we may, in some cases, not be able to provide you with products or services or fulfill your request.

Accessing, Modifying, or Deleting Your Information

You can directly contact us to request access, modification, or deletion of the information we hold about you, using the contact information provided at the end of the Privacy Policy. Accessing, modifying, or deleting your information may not be possible in certain circumstances, and we may refuse your request if we are not legally required to comply.


We reserve the right to modify this Privacy Policy at any time. In the event of an update to this Privacy Policy, the date will be changed, and the updated version will be published on our website.

Responsible for Access to Documents and Protection of Personal Information

The Private Sector Privacy Act grants you the following rights:

  • Respect for the confidentiality of personal information;
  • Access to documents held by public bodies and to your personal information;
  • Rectification of your personal information if it is found to be incomplete, inaccurate, ambiguous, or if its collection, communication, or retention is not authorized by the law.

Appointment of a Person Responsible for the Protection of Personal Information

It is resolved to appoint Alexandre Dallaire, IT Development and Procedures Manager, to act on behalf of the company as the person responsible for the protection of personal information. The person responsible for the application of the Act respecting access to documents held by public bodies and the protection of personal information is also responsible for ensuring compliance with this policy.

To this end, they are designated to inform the individuals concerned in the event of a confidentiality incident that could cause them serious harm.

They are also responsible, jointly with the management, for maintaining a register of confidentiality incidents and notifying the Commission d’accès à l’information du Québec in the event of an incident. To ask questions, provide comments, or file a complaint regarding non-compliance with this policy, you can contact in writing or by e-mail the person responsible for the application of the Act at the following address:

Alexandre Dallaire
IT Development & Process Manager
605 Route du President Kennedy, Local 1
Lévis, QC, G6C 1J6 Canada